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Web Design & Development

Who will work on my website?

Meet our team here! Our dedicated team of developers, designers, and marketers take pride in helping businesses grow and building relationships with our clients. We approach each project thoughtfully and fully engage with our customers to understand their business needs. This way, we can ensure that the solutions we build are not only creative and visually appealing, but also build a strong foundation for future growth.

Will I be able to edit my website myself?

Absolutely! Robintek will provide training to you and your team so that you will be able to make updates to text, photos, and menus.

Do you outsource development work?

No – we do all work in-house!

What industries do you work with?

We enjoy working with all industries! We’ve worked with healthcare facilities, dentists, insurance companies, educators, startups, restaurateurs, marketers, and a wide array of other clients. We are able to serve clients in all these industries by building strong working relationships based on mutual understanding and appreciation of each other’s work. We love working with people who are passionate about what they do.

What is the turnaround time for web design projects?

We realize that “it depends” sounds like a bit of a cop-out answer, but the size and scope of the project does play into the amount of time it takes. On average, website builds take around 5-6 weeks.

What do you charge for website development?

Our pricing is based on an hourly rate and varies depending on the complexity of your project.

Click here to view general pricing information for the services we offer, including website design, print & graphic design, social media, SEO, content writing, and photography.

We are able to give you a customized quote after meeting with you to discuss the details of your project. The best way to get this process started is to request a free consultation.

How do I pay and do I need to pay upfront?

We bill for all work performed in the prior month on the 1st, and request a 50% deposit for website projects.

Will my website be built with good SEO?

Yes – we are sure to adhere to the most up-to-date standards that search engines look for when considering your website’s rankings, including meta titles and descriptions, speed, and mobile responsiveness.

Does Robintek do WordPress website design?

Yes! We’re happy to create a custom WordPress design for your website if that’s the content management system you prefer. In fact, we recommend WordPress as a platform to many customers depending on their needs.

After my website is finished can you help me with updates and edits?

Yes we can! We bill in 15-minute increments for updates, and we seek approval from the client for all work to be performed.

Do you offer marketing and development support after my website is completed?

Yes we do! We offer a full suite of marketing services, from SEO and social media management to content creation and graphic design.

We also provide developmental support including web hosting, security and maintenance, website updates, and more.

Where should I host my website?

Robintek offers fast, reliable web web hosting services. Through a partnership with LiquidWeb, we’re able to offer a safe, secure, and powerful hosting environment for your website.


What is Search Engine Optimization (SEO)?

SEO encompasses a wide variety of factors that play into your business’s online presence and reach. An effective SEO strategy utilizes target keywords, social media platforms, your local listing, website speed, and much more. These practices increase your rankings on Google and other search engines and drive organic traffic to your site.

Can’t I just put a bunch of keywords on my website?

Content is king,” and the more keyword-rich your content is, the better. However, it needs to make sense contextually, as search engine crawlers are now sophisticated enough to fully comprehend text. Your site can be penalized for “keyword stuffing,” or using a keyword too frequently within your content.

What affects SEO rankings?

The list is ever growing and changing. The biggest factors are your website’s content and speed, the number of quality content pages you have, metadata (descriptions, titles, alt tags), and social media following and engagement. Backlinks, directory listing data, and paid search also have an effect.

How do I make my website appear first on Google?

There is no magic bullet for this – if someone tells you there is, run fast and run far! Keyword density, local listing accuracy, website speed, social media, metadata, and backlinks are just some of the items that need to be optimized for your website to have the chance to appear in the number one spot. And this is only for one search term – multiple keywords take even more effort.

How do I find keywords?

Check competitor websites, use Google’s Keyword Planner, ask customers what they would search to find you, and look at your business as a consumer. Consider what you would type in the search bar to find yourself!

Check out our blog for more tips & tricks: How do I determine the best keywords to improve SEO?

What are SEO tools?

There are many “tools” that can be considered for use in SEO. It can be something as simple as a WordPress plugin or a dashboard that allows you to look at keyword data and website speed.

It could also be your Google My Business page or social media profiles. SEO is constantly changing, so staying on top of the latest tools and trends is important for increasing and retaining your rankings.

Why is SEO needed?

SEO is immensely important for companies to make sure that current and potential customers can find them on the web. Companies with a good web presence will show in searches under multiple search terms, and they in turn are able to collect more leads and convert more business.

Once my website is built, I don’t have to worry about SEO anymore, right?

Wrong! SEO is not only important during the building of your website, but in the months and years to follow. Think of it as eating right and exercising – once you get to where you want to be, you can’t just stop. You’ve got to maintain. SEO works the same way!

I never click on the “ads” at the top of a search results page, so why would anyone else?

Your ads must be engaging and informative to make the customer want to learn more. What makes customers more likely to visit your website is when your business shows up in the ads AND organically. This shows that your website is reputable enough to have good presence on its own, and your ad is speaking to exactly what that customer needs at that moment.


How do I get an eCommerce website?

Reach out to us and schedule a free consultation today!  We’ve got a bevy of options we can help you with for setting up an eCommerce website, ranging from WooCommerce, Shopify, or even a larger marketplace like Etsy.

How do I get products for my eCommerce website?

Have your own products you’ve created and want to sell? Then you’re all set to go! Have an idea for products or services? Let us know and we’ll help!

Should I build my own eCommerce website?

There are some good off-the-shelf options for DIY websites such as Wix, Squarespace, or Weebly, and for limited budget startups, those work just fine. Robintek can help in whatever capacity is needed, from recommending a platform, to helping with product entry, to actually having our talented designers and developers put an eCommerce site together for you!

Which website builder is best for eCommerce?

Robintek works with multiple platforms for eCommerce websites such as WooCommerce (through WordPress) and Shopify. We also have the ability to build completely custom shopping cart and eCommerce solutions, tailored to your exact specifications!

How much does it cost to build an eCommerce website from scratch?

Much like the answer to the question “how does a house cost” or “how much does a car cost”, the answer to this is, “it depends.” The number of products, the amount of other content on the site, and the level of design all factor into the total cost for a website.

See our pricing page for more information, or request a consultation to get a custom quote.

Do you do product photography for eCommerce?

Yes! Robintek Photography has the skill, knowledge, and experience to create beautiful product photography for any of your eCommerce website needs. We are able to accommodate anything from high-volume studio shots to editorial style products and featured product shoots on location. We can quote per product or with an hourly rate.

Social Media

How do I manage social media for business?

In most cases, social media won’t directly lead to sales. However, it is imperative for your SEO and giving your brand a voice. Social media like Facebook and LinkedIn helps your business develop relationships with your customers. In the long-term, this leads to brand loyalty and sales.

How can businesses use social media?

Social media can be used to promote products and services, engage with customers, and even to comment on current events (though it’s best to stay away from hot button political topics.)

Learn more about why social media is crucial for businesses on our social media and Facebook for business pages.

Does social media improve business?

Used properly, social media does a great job of providing a voice for a business. It helps draw people in and show customers exactly what you’re about. Again, it may not directly result in bottom line sales, but it’s still crucial for your business to have an active online presence that brings recognition to your brand.

How is social media used for marketing?

Promoting products and services, and on occasion specials, on platforms like Facebook is a great way to draw customers in, depending on your niche. Where it is easy for a shop with actual products to show what they have on social, it is much more difficult for an attorney or a dentist, due to the natures of everyone’s respective businesses.

What are examples of social media marketing?

Using Facebook and Instagram to promote products, announcing sales and happenings inside your shop, and engaging with your customer base are all great ways to market using social media!

What is a social media strategy?

A social media strategy allows a company to create a voice and tone that it wants to use to address its customers. It also lays out a roadmap for anyone who will be managing the accounts. Whether that is done in house or by an agency such as Robintek, knowing how to say what you want to say is important!

What’s my ROI for leveraging social media?

The idea here is the long haul – throwing time and money at social media is not a quick fix. Social media is the new “word of mouth” – a positive, engaging presence makes your business appear friendly and approachable.


What graphic design services do you offer?

Robintek offers a full suite of design services for both digital and print applications. Our in-house team of designers will work with you to create custom designs to fit your needs.

Our graphic design services include but are not limited to:

  • Branding Design – including logos, business cards, branding guides and more
  • Print Design – include Flyers, brochures, mailers, newsletters, yard signs, door hangers and more
  • Digital Design- including infographics, social media graphics, web banners, web advertisements, and more
  • Tradeshow design- including tradeshow booth design, pull-up banners, display design, handouts, promotional items, and more
  • Presentation Design- including custom presentations, PowerPoint templates, presentation decks, and more
  • Custom map designs & Google Maps management
  • Custom graphic design projects- Have a specific project in mind? We can help bring it to life.

Interested in learning more? Visit our Graphic Design webpage.

Do you offer print design services?

Yes, we offer professional print design services.

Our team can create unique, custom designed print materials that effectively communicate your message. From coordinated marketing collateral to tradeshow displays and catalogs, our in-house team of designers will work with you to produce stand-out print designs that help your business grow.

Our print design services include:

  • Business cards
  • Brochures
  • Catalogs
  • Print advertisements
  • Mailers
  • Postcards
  • Door Hangers
  • Flyers
  • And more!

To learn more about our print design services and the options we offer, visit our Print Design page.

How does Robintek’s design process work?

Our design process always starts with a conversation about your project, your goals, and any other information you want us to know. Based on this conversation, we’ll create a project plan for you, including project details and a quote.

After you approve the project plan, our team of designers will get to work on your design. Our designers will work closely with you, often through several rounds of design revisions until the design is finalized. Upon completion of the project, relevant design files will be delivered to you and/or print materials will be ordered and delivered based on the project.

How will I receive my design files?

When your design project is completed, you will receive all relevant design files via Dropbox or a similar service. You’ll be able to download and save your design files for your records and use.

What format or types of files will I receive?

During the design process, you’ll receive proofs of your designs. These are usually formatted as low-resolution .jpeg or .pdf files for review depending on the project type. Upon completion of your project, you will receive the final design in all relevant file types based on the project.

This can include high resolution files (.tiff or .jpeg), vector files (Illustrator, .eps, .svg, or .pdf), and any other relevant files (InDesign, PowerPoint, Photoshop). The types of files you will receive will be specified at the beginning of the project in your project plan. If you need any specific file type, please let our team know.

What is a vector file?

A vector file or graphic is an image file type that is built with a mathematical formula so it can be reproduced at any size without losing quality. Vector graphics are ideal for large format designs for both print and digital applications. There are a variety of types of vector files which include Adobe Illustrator files (.ai), PDFs (Portable Document Format .pdf), Encapsulated Post Script .eps), and Scalable Vector Graphics (.svg).

Development & Technology

Can you build a custom web application for me?

Yes, Robintek has a team of experienced ASP.NET web programmers who can create custom applications to fit your needs. ASP.NET’s scalable platform is ideal for developing dynamic web applications tailored to your needs and specifications. We have years of experience building custom web and enterprise ASP.NET applications.

Types of custom projects we’ve worked on include:

  • eCommerce applications
  • Database integrations
  • Membership portals
  • Content management systems
  • Online payment systems
  • Contact lead management
  • Database development
  • Customer relations manager
  • Customer portals
  • HR management systems
  • Dynamic Document Libraries
  • & more!

Do you have a custom ASP.Net programming project you’d like to speak to us about? Please contact us to schedule a consultation.

Do you outsource projects?

No, we don’t outsource projects. Your project will be completed by our in-house team of talented programmers, designers, and marketers.

What programming languages do you build in?

Our programmers specialize in ASP.NET development. Our in-house team of web programmers are experienced in developing innovative, process-oriented ASP.NET web and enterprise applications.

Can you help me register a domain name?

Yes, we can help you find and register a domain name for your website.

Where should I host my website?

There are a variety of hosting options for your website depending on your needs. Robintek offers competitively priced hosting services for WordPress and ASP.NET websites. To learn more about our hosting options you can visit our website hosting page or contact us.

My website is broken or hacked. Can you help?

Our technical experts can asses the situation with your broken or hacked website and provide guidance on how to address it. Once the problem is identified, our team can help you fix your site. Depending on the issue, some sites are easily fixed while others need more robust solutions.

I can’t access my website. Can you help?

There are a variety of reasons why you wouldn’t be able to access your website and we can help you identify the issue. Once we find out why you can’t access your site, we can provide guidance on if and how you can regain access and/or help you access it.

Photography & Multimedia

What multimedia services do you offer?

Robintek offers a variety of multimedia services including photography, custom presentations, and more.

Can you create custom presentations?

Yes, we can create a custom presentation for you. Robintek offers a range of presentation services from designing custom PowerPoint presentations and Prezi presentations to creating slide decks and demonstration videos. We also provide art direction and consulting services to help you plan and create impactful presentations. Robintek can work with you to develop a presentation you can be proud of.

What photography services do you offer?

Robintek Photography specializes in business photography services including headshots, office photos, event and conference photography, product photography, and more. We also offer portrait photography for families, and private event photography.

How much does a product photography cost?

Our standard rate for product photography services is $140 per hour. Contact us for a custom quote based on your needs.

Can you photograph my product for Amazon?

Yes, we offer product photography and eCommerce photography  services. Our photographers are experienced photographing products for Amazon.

Where is your photo studio located?

The Robintek Photography studio is located at our office in Westerville, Ohio. Studio sessions are available by appointment.

Do you offer walk-in photo sessions or headshots?

No, we do not offer walk-in photography appointments. Photography sessions or headshots are available by appointment. You can schedule an appointment by contacting us or calling our office at 614-888-3001.

Do you do on location headshots?

Yes, we offer on-location headshots and portraits for both business and personal photos. We have a mobile photography studio set up which we can bring with us on location or we can use a natural or office setting of your choosing.

I need photos of my business for my website. Can you help me?

Absolutely! Robintek specializes in business photography and can capture images for your business website based on your needs. We do on-location office photos, product photography, headshots, group photos, and more. Contact us today for a custom quote based on your needs.

Strategy & Consulting

Why do I need web strategy services?

Robintek’s web strategy and consulting services give you valuable insights and analysis that can help drive your brand forward. Web strategy services include market research, website audits and analysis, and more depending on your needs.

Comprehensive website strategy will assess your online presence and determine opportunities for growth. These insights allow you to make informed business decisions and advance your business goals.

Can you help me improve my online presence?

Yes, our team is experienced in partnering with our clients to improve their online presence. We can help you develop and maintain an online presence that that works to advance your brand and achieve your goals.

Do you provide copywriting services?

Yes, Robintek offers in-house copywriting services. Our content strategy and copywriting services include but are not limited to:

  • Content creation
  • Content audits
  • Content strategy
  • Content marketing
  • Market research
  • Blog post copywriting
  • Digital content development and copywriting

Have a copywriting project you’d like to talk to us about? Contact us to request a free consultation.

My website isn’t performing well. Can you figure out what is wrong?

There are a variety of reasons your website might not be performing well. We can scan and audit your website to identify performance issues and offer recommendations for improving or fixing them. Our experienced team can then help you implement any needed updates or fixes to improve your website performance.

Company Questions

How does billing work?

Billing statements will be sent monthly and include detailed work logs. All work is billed in quarter hour increments at an hourly rate. We accept check, cash, and most credit cards.

Do you offer financing options?

Yes, Robintek offers financing options. If you’d like to learn more about them, please contact us for details.

Can you accept an RFP or IFB for my project?

Yes, Robintek accepts both RFP and IFBs. If you’d like to submit one, please visit our contact page.

Do you accept referrals?

Of course! If you’re happy with the work we’ve done for you and want to share our information with others you think would benefit, that’s great!

Do you work at Pro Bono or Discounted Rates?

Rarely, but we do. We’re very busy, but also committed to helping good causes if we can! If you have a cause that you think Robintek should get involved in, let us know.

Who is Robin?

Robintek is named after our founder and Chairman’s wife Robin.

I’m a student, do you offer internships?

Yes! Robintek offers internships for designers and programmers. If you’re interested in one of these internships, please contact us.

Where are you located?

We serve the Columbus and Central Ohio area with our main office located in uptown Westerville, Ohio. We also have a sales office serving the Akron and Canton area, along with many clients that we serve nationally.

Interested in working with us?

We’re here to help you succeed. We believe the best solutions are developed in partnership with our clients. Our team is your team, and it all starts with a conversation. Tell us your goals, where you’re coming from, and where you’re headed.

Let’s get you there.